Thank you for your business. We hope you are happy with your purchase. However, if you are not completely satisfied, you may return it to us for a refund or exchange.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition.
You will be responsible for paying your own shipping costs for returns. Shipping costs are nonrefundable.
To return an item(s), please call 941-909-4144 or e-mail customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging along with your proof of purchase or packing slip and mail your return to the following address:
Attention: Return Department
3000 W. Orange Ave.
Apopka, FL 32703
After receiving your return, we will initiate your refund. To expedite the refund process, you may e-mail a copy of your return shipping label showing the tracking number and RMA to firstname.lastname@example.org ~ please note, we make every effort to process refunds upon receipt. Your refund may take longer depending on your credit card company’s policy.
For defective or damaged products, please call 941-909-4144 or email us at email@example.com to arrange a refund or exchange.
If you wish to make an exchange, please follow the RETURN PROCESS and then place a new order. For further assistance, call 941-909-4144 or e-mail us at firstname.lastname@example.org.