Customer Service

Thank you for your business. We hope you are happy with your purchase. However, if you are not completely satisfied, you may return it to us for a refund or exchange.

Returns

All returns must be postmarked within 60 days of the purchase date. All returned items must be in be in new and unused condition.

You will be responsible for paying your own shipping costs for returns. Shipping costs are nonrefundable.

Return Process

To return an item(s), please email customer service at info@ups-a-daisy.com and provide us your name, order number and what insert(s) are being returned. Place the items(s) securely in its original packaging or similar packaging along with the packing slip and mail your return pre-paid shipping to the following address:

Ups-A-Daisy
Attention: Return Department
4107 S. Tamiami Trail, #148
Venice, FL. 34293

REFUNDS

After receiving your return, we will initiate your refund. Please note, we make every effort to process refunds upon receipt. Your refund may take longer depending on your credit card company’s policy.

EXCEPTIONS

For defective or damaged products, please email us at info@ups-a-daisy.com to arrange a refund or exchange.

EXCHANGE

If you wish to make an exchange, please follow the RETURN PROCESS and then place a NEW order. For further assistance, please email us at info@ups-a-daisy.com.